Terms of Service

Terms of Service

Last Updated: 19 February 2026

Welcome to philipsmodernhomes.com ("Philips Modern Homes", "we", "our", or "us").

These Terms of Service govern your use of https://philipsmodernhomes.com and any purchases made through the Website.

By accessing the Website or placing an order, you agree to these Terms.

1. Business Information

Business Name: Philips Modern Homes
Website: https://philipsmodernhomes.com
Email: support@philipsmodernhomes.com
Phone: +971 58 874 8917
Address: Ras Al Khor Industrial City 1, Warehouse No. 8WH, Dubai, United Arab Emirates

Philips Modern Homes is an independent furniture and home interiors retailer operating in the UAE.

2. Eligibility

By using this Website, you confirm that:

  • You are at least 18 years old, or

  • You are using the Website under supervision of a legal guardian.

You agree to provide accurate and complete information when placing an order.

3. Products

  • We sell furniture and home interior products.

  • Product descriptions and images are provided as accurately as possible.

  • Minor variations in color or finish may occur due to screen display differences.

  • We reserve the right to modify or discontinue products at any time.

All products listed on the Website are available for purchase within the United Arab Emirates unless otherwise stated.

4. Pricing & Payment

  • All prices are displayed in AED.

  • Prices include applicable VAT unless stated otherwise.

  • Final pricing, including shipping (if applicable), is displayed at checkout before payment confirmation.

Accepted Payment Methods

  • Debit/Credit Card

  • Cash on Delivery (if available at checkout)

Free Shipping Policy

Free shipping applies to eligible orders paid by card payment only, unless otherwise stated at checkout.

Shipping fees (if applicable) are clearly displayed before order confirmation.

5. Order Confirmation

An order is confirmed only after:

  • Successful payment authorization, and

  • You receive an order confirmation email.

We reserve the right to cancel or refuse orders in cases of:

  • Pricing errors

  • Payment issues

  • Suspected fraud

  • Product unavailability

If cancelled, any paid amount will be refunded to the original payment method.

6. Shipping & Delivery Policy

This section is structured specifically for Google Merchant compliance.

Shipping Location

We currently ship within the United Arab Emirates.

Processing Time (Handling Time)

Orders are processed within 2–3 business days after payment confirmation.

Business days: Monday to Friday (excluding UAE public holidays).

Delivery Time

Estimated delivery time: 1–4 business days after dispatch.

Total Estimated Delivery Time

4–7 business days (processing + transit).

Delivery times are estimates and may vary due to:

  • Courier delays

  • Public holidays

  • Weather conditions

  • Incorrect customer information

Shipping Costs

  • Free shipping on eligible orders paid by card.

  • Any applicable shipping charges are displayed clearly at checkout before payment.

We do not charge hidden fees.

Delivery Responsibility

Customers must provide accurate delivery details.
If delivery fails due to incorrect information, additional delivery fees may apply.

7. Returns & Refunds

We comply with applicable UAE consumer protection regulations.

Eligible Returns

Returns are accepted in cases of:

  • Damaged items upon delivery

  • Incorrect item received

  • Manufacturing defects

Customers must notify us within 48 hours of delivery.

Return Conditions

  • Item must be unused

  • In original packaging

  • With proof of purchase

Refund Processing

Approved refunds are processed within 7–14 business days to the original payment method.

Shipping fees are non-refundable unless the return is due to our error.

Full details are available in our Refund Policy.

8. Cancellations

Orders may be cancelled before shipment.

If the order has already been dispatched, cancellation may not be possible and return procedures will apply.

9. Intellectual Property

All Website content, including text, logos, product images, and graphics, is owned by Philips Modern Homes and may not be used without written permission.

10. Limitation of Liability

To the maximum extent permitted by UAE law:

  • We are not liable for indirect or consequential damages.

  • Our liability is limited to the value of the purchased product.

Nothing in these Terms limits consumer rights under UAE law.

11. Privacy

Use of this Website is also governed by our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of the United Arab Emirates.

13. Changes to Terms

We may update these Terms from time to time.
Updated versions will be posted on this page.

14. Promotions & Coupon Codes

  • Coupons apply only under the stated promotion conditions.

  • Coupons may have expiration dates.

  • Coupons may have maximum discount limits.

  • Coupons cannot be combined unless explicitly stated.

  • Coupons have no cash value.

  • Misuse or abuse may result in cancellation.

15. Contact Information

Philips Modern Homes
Email: support@philipsmodernhomes.com
Phone: +971 58 874 8917
Address: Ras Al Khor Industrial City 1, Warehouse No. 8WH, Dubai, UAE