Shipping Policy

Last Updated: 19 February 2026

This Shipping Policy explains how orders placed on https://philipsmodernhomes.com are processed and delivered within the United Arab Emirates.

1. Shipping Coverage

Philips Modern Homes currently delivers orders within the United Arab Emirates (UAE).

We do not offer international shipping at this time.

2. Order Processing Time (Handling Time)

• Orders are processed within 2–3 business days after payment confirmation.

• Business days are Monday to Friday, excluding UAE public holidays.

• Orders placed on weekends or public holidays will be processed on the next business day.

You will receive a confirmation email once your order has been successfully placed.

3. Delivery Time (Transit Time)

After dispatch, delivery typically takes:

1–4 business days

Delivery timelines depend on:

• Delivery location within the UAE

• Courier schedules

• Public holidays

• Weather or external disruptions

4. Total Estimated Delivery Time

4–7 business days
(Processing time + Transit time)

This estimate matches the delivery timeframe shown at checkout and in Google Shopping listings.

Delivery times are estimates and not guaranteed.

5. Shipping Costs

Free Shipping

Free shipping applies to eligible orders paid using credit or debit card.

Cash on Delivery (COD)

If Cash on Delivery is available at checkout, shipping fees may apply.
Any applicable shipping fee will be clearly displayed before order confirmation.

We do not charge hidden fees.

All shipping costs are shown at checkout before payment is completed.

6. Delivery Requirements

Customers must:

• Provide accurate name, address, and phone number

• Be available to receive the delivery

If delivery fails due to incorrect information or customer unavailability, additional delivery charges may apply.

7. Damaged or Missing Items

If your order arrives damaged or incomplete:

• Notify us within 48 hours of delivery

• Provide photos of the item and packaging

We will review the case and arrange a replacement or refund where applicable.

Contact:
support@philipsmodernhomes.com
+971 58 874 8917

8. Delays

While we aim to meet the estimated delivery times, delays may occur due to:

• Courier service disruptions

• Weather conditions

• Public holidays

• High order volume

We are not responsible for delays caused by third-party courier services.

9. Order Tracking

Where applicable, tracking information will be shared once your order has been dispatched.

10. Contact Information

Philips Modern Homes
Ras Al Khor Industrial City 1
Warehouse No. 8WH
Dubai, United Arab Emirates

Email: support@philipsmodernhomes.com
Phone: +971 58 874 8917